Return and Refund
At Yarrow Invent, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return and refund policy below.
1. Returns
- Eligibility: Items may be returned within 30 days of receipt if they are unused, in their original condition, and in the original packaging.
- Non-Returnable Items: The following items are non-returnable:
- Customized or personalized products.
- Workshops or classes once booked.
- Digital products.
2. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact us to notify us of your intention to return your item.
- Provide your order number and the reason for the return.
- Once approved, we will provide you with return instructions.
3. Refunds
- Processing Time: Refunds will be processed within 14 days of receiving the returned item. The refund will be issued to the original payment method used at the time of purchase.
- Shipping Costs: Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part.
4. Exchanges
We do not offer direct exchanges. If you would like a different item, please return the original item and place a new order.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will assist you in resolving the issue, which may include a refund or replacement.
6. Contact Us
If you have any questions or concerns regarding our Return and Refund Policy, please contact us at